Operations live · Mon–Sat 08:30–17:30 (UTC+8)运营中 · 周一至周六 08:30–17:30(北京时间) HQ HANGZHOU · CN总部 杭州 · 中国
Cross-border logistics · FDA full-service跨境物流 · FDA 全流程服务

Move goods across
borders. Stay compliant
across regulators.
把货运到对岸,
把合规也一起搞定。

A decade of FBA headway, ocean DDP, and returns handling — now extended to end-to-end FDA registration, labeling, and clearance for food, supplements, cosmetics, and medical devices. 十年跨境电商物流积淀(FBA 头程 · 海运 DDP · 美国退货换标),现已延展为食品 / 保健品 / 化妆品 / 医疗器械的 FDA 注册、标签合规与清关全流程服务。

Trusted by cross-border brands服务过的跨境品牌
// Illustrative client list// 部分服务过的客户
/ Services/ 服务

Two business lines.
One operations team.
两条业务主线,
一支运营团队。

We've spent ten years moving cross-border e-commerce freight. We're now applying that operational discipline to FDA-regulated goods — the segment where most freight forwarders fail their customers.十年跨境电商物流经验,现在我们把同一支团队、同一套 SOP 用到 FDA 监管品类上 —— 这正是大多数货代会让客户踩坑的地方。

01

Ocean DDP to FBA海运 DDP 到 FBA

Origin pickup, consolidation in Ningbo / Shanghai / Yantian, US customs clearance, and direct injection to Amazon fulfillment centers.国内提货 → 宁波 / 上海 / 盐田拼柜 → 美国清关 → 直送亚马逊运营中心。

FCL / LCL15–22 days
02

Air freight to FBA美线空运到仓

Dedicated charter slots from PVG / HKG. Aggregated entry, partner-carrier trucking, scan-on-arrival at Amazon DC.浦东 / 香港固定舱位,集中入境,合作车队卡派,亚马逊仓内扫描入库。

5–7 daysUS-wide
03

Overseas warehouses海外仓 · 一件代发

Self-operated warehouses in LAX / EWR / SAV with a partner network covering 12 nodes. B2B replenishment + DTC fulfillment.洛杉矶 / 纽瓦克 / 萨凡纳自营仓,12 节点合作网络。支持 B2B 补货与 DTC 一件代发。

3PLSKU level
04

Returns & relabeling退货 · 换标 · 翻新

Amazon and Walmart returns handled at our US nodes — inspection, repackaging, relabeling, and reinjection. Photo + report per unit.亚马逊 / 沃尔玛退货在美仓处理:质检 → 翻包 → 换标 → 再入库。逐件出图 + 报告。

Per-unit48h SLA
05

US trucking & trailer美国卡派 · 拖车

Drayage from major ports, LTL / FTL inland moves, and trailer pool service for FBA appointment-bound freight.美西/美东主要港口拖车,LTL / FTL 内陆运输,针对 FBA 预约提供柜池服务。

14 portsBonded
06

Customs & clearance报关 · 清关

In-house US licensed customs broker. ISF, AMS, entry filing, bonded warehousing, and ACE manifest support for sensitive cargo.自有美国持牌报关行:ISF、AMS、入境申报、保税仓、敏感货 ACE 舱单全套支持。

Licensed brokerCBP
/ FDA full-service/ FDA 全流程服务

Six steps. One owner.
Zero "we don't handle that."
六个步骤,一个负责人,
没有"这块我们不管"。

Most FDA-related freight failures happen at the seams between forwarder, broker, US Agent, and lab. We own all four roles in-house, so a single project manager carries each shipment from origin factory to Amazon shelf. FDA 类货物出问题,95% 是在货代、报关行、美国代理人、检测实验室四方之间的"接缝"上。我们把这四个角色全部收回到自家团队 —— 一票货只有一个项目经理,从工厂跟到亚马逊货架。

01
Pre-assessment合规预评估 Product category, intended use, target buyer, current registration status.产品类目、用途、目标买家、当前注册状态评估。
1–2 BD
02
Registration & listing注册 · 列名 FDA establishment / facility registration, product listing, US Agent designation.FDA 工厂注册、产品列名、美国代理人指派。
5–10 BD
03
Labeling & documentation标签 · 文件审核 Label review, ingredient verification, COA & spec sheets, country-of-origin docs.标签合规审核、成分核验、COA / 规格书、原产地证明。
3–7 BD
04
Origin pickup & shipping国内提货 · 头程运输 Origin inspection, ocean / air booking, temp-control if needed.工厂验货、海运或空运订舱,必要时温控运输。
14–25 D
05
Prior Notice & entryPrior Notice · 入境申报 Per-shipment Prior Notice, entry filing, exam coordination, NoA response if flagged.逐票 Prior Notice、入境申报、查验配合,扣货时应对 NoA。
2–5 BD
06
Last-mile to Amazon / DTC末端到亚马逊 / DTC Trucking to FBA appointment, or storage at our US node for DTC fulfillment.卡派至 FBA 预约入仓,或入美仓做 DTC 一件代发。
3–7 D

Product categories we serve服务的 FDA 类目

Dietary Supplements膳食补充剂 Cosmetics · MoCRA化妆品 MoCRA Acidified & LACF Food酸化 / 低酸食品 Pet Food宠物食品 Class I–II Medical DevicesI–II 类医疗器械 OTC Drug (limited)OTC 药品(限定品类)

What you get from us, in writing我们承诺给到的交付物

  • FDA registration number & renewal calendarFDA 注册号 + 年度续展提醒日历
  • Labeling review report with pre-print proof标签合规审核报告 + 印前样张
  • Per-shipment Prior Notice confirmation number逐票 Prior Notice 确认号
  • Single project manager on WeChat / Slack单一项目经理对接(企业微信 / Slack)
  • Detention contingency plan before each shipment每票发货前的扣货应急预案
Book free 30-min pre-assessment预约 30 分钟免费预评估
/ What customers say/ 客户说

Numbers come
from real shipments.
So do the quotes.
数字都来自
真实货件。
这些话也是。

Three anonymized quotes from active clients. Names withheld at their request; reference letters available under NDA before contracting.三条匿名客户原话。对方要求隐去姓名;签约前可在 NDA 下提供推荐信。

“They released a 2,400-bottle hold in 11 days when our previous forwarder was already telling us to re-export. Their reconditioning quote was $3.4k vs. a $48k re-export.”“上一家货代已经让我们准备退运了,他们 11 天把 2,400 瓶库存放出来。整改报价 $3.4k,退运报价 $48k。”
Client portrait
Head of Ops运营负责人 Supplements brand · 80 SKUs补充剂品牌 · 80 SKU
11d release
“We used three different forwarders before. Consolidating with one operator under their bond saved us 11% on landed cost — the same SKU mix, same volume.”“之前用过三家货代。收编到一家、走他们的保函后,同样货量同样 SKU,落地成本降了 11%。”
Client portrait
Founder & CEO创始人 / CEO Home goods brand · ~30 containers/yr家居品牌 · 年发 30 柜
-11% cost
“Black Friday inventory landed in 5.5 days. Our previous forwarder quoted 9. We sold through 86% by Cyber Monday.”“黑五备货 5.5 天到 FBA,上一家报的是 9 天。网一前售罄 86%。”
Client portrait
VP of Supply Chain供应链VP Skincare brand · DTC + Amazon护肤品牌 · DTC + 亚马逊
5.5d air

// Full case writeups available in customer cases.

/ Network/ 全球网络

From a Hangzhou desk
to a Long Beach dock.
一头连着杭州的桌子,
另一头连着长滩的码头。

Three self-operated US warehouses, a 12-node partner footprint, and bonded clearance at 14 US ports. Our network is sized for sustained mid-volume sellers — not built to chase TEU records on quarterly slides. 3 个美国自营仓 + 12 节点合作网络,14 个美国港口的保税清关能力。我们的网络规模专为"持续中等货量"卖家设计 —— 不去抢季度报表上的 TEU 纪录。

3/12
Self-operated / partner US warehouses美国自营仓 / 合作仓
14 ports
Bonded clearance coverage保税清关覆盖港口
10 yrs
In cross-border operations跨境物流运营年数
99.2%
First-pass clearance rate · 12mo12 个月一次性清关率
HGH · Hangzhou HQ
LAX · Self-op
EWR · Self-op
SAV · FDA hub
ORD · Partner
RDU · Partner
// Illustrative network · not to geographic scale
/ Questions buyers ask/ 客户签约前问的

The questions
that come up
before the contract.
合同签下之前,
客户总会问
这几个问题

Pragmatic answers from our team. For FDA-specific questions see the FDA page; for service-specific FAQs see each service detail page.来自我们团队的务实回复。FDA 专项问题见 FDA 页;服务专项问题见各服务详情页。

Q.01Can we keep our existing freight forwarder and only use you for FDA?能保留现有货代,只依靠你们做 FDA 吗?

Yes — we have a “Registration-only” package for exactly that. We coordinate with your existing forwarder on Prior Notice timing and entry filing. Many clients stage the transition: registration-only first, then full service after one peak season.可以 — 我们有专门的 "仅注册" 套餐。我们会与你现有货代协调 Prior Notice 与入境申报。很多客户选择分阶段切换:先 "仅注册",一个旺季后转全托管。

Q.02Is the DDP rate really all-in, or are there add-ons later?DDP 报价是真的全包吗?还是事后加费?

All-in includes: duty, MPF, HMF, ISF, customs entry, drayage, warehouse, and FBA trucking. NOT included: anti-dumping (AD/CVD) when applicable and FDA exam fees if your shipment is sampled. Both are flagged before booking, never after.全包包含:关税、MPF、HMF、ISF、报关、拖车、仓库、FBA 卡派。不含:反倾销税(AD/CVD,如适用)与 FDA 抽检产生的实验室费。这两项都会在订舱前告知,绝不事后。

Q.03What categories do you NOT handle?哪些类目你们不接?

Prescription drugs (Rx), Class III medical devices, biologics, and tobacco/vapor. For these we refer you to a specialist partner instead of taking the engagement — we don’t do referral kickbacks.处方药(Rx)、Class III 医疗器械、生物制品,以及烟草 / 电子烟。这些品类我们推荐专业合作方,不接单 — 也不收转介佣金。

Q.04How fast can you start — first shipment, first FDA filing?最快多久能开始——首票货、首份 FDA 申报?

Pre-assessment call: same week. Registration filing: within 5 business days of signed engagement. First compliant shipment: typically 3–4 weeks from kickoff, depending on category and origin.预评估通话:当周。注册申报:签约后 5 个工作日内。首票合规发货:通常启动后 3–4 周,按品类与起运地调整。

Q.05What happens if FDA holds my shipment?如果 FDA 扣货了怎么办?

“Registration + ongoing” clients: included in the retainer. Your project manager calls within 1 business hour with a response plan — sample-and-release, third-party lab testing, on-site reconditioning, or re-export. Each option costed before you decide. Single-shipment clients: handled at hourly rate with prior approval (historically 8–15 hours per detention).“注册 + 持续” 客户:套餐包含。项目经理 1 个工作小时内电话联系,给出方案 — 抽样放行、第三方检测、在地整改、或退运。每个选项都先算清成本。单票客户:按工时计费、需事先确认(历史均值每起扣货 8–15 工时)。

Q.06Do you have a minimum volume?有最低货量要求吗?

Ocean: 1 CBM (LCL) or any FCL. Air: 50 kg. Warehouse: 10 pallets/month or 200 DTC orders/month. Below those, partner warehouses are a better fit — we’ll refer you at no commission.海运:1 CBM 起(拼箱)或任何整柜。空运:50 公斤起。仓储:月 10 板或月 DTC 200 单。低于此量我们推荐合作仓库,不收转介佣金。

/ 30-second quote/ 30秒询价

Tell us where it's going.
We'll come back with options.
告诉我们货发到哪,
我们给你 2–3 个方案选。

A real human (not a bot) will reply within one business day with mode, transit time, all-in rate, and any FDA flags worth knowing about up front.真人回复,不是机器人。1 个工作日内给到运输方式、时效、全包价,以及任何值得提前知道的 FDA 风险提示。

All-in DDP pricing, no per-line surprises全包 DDP 报价,不藏附加费
FDA risk flag included if applicable如涉及 FDA 类目,会随报价附风险提示
NDA available before sharing SKU details提供 NDA,可在共享 SKU 详情前签署
/ Insights/ 行业洞察

What the FDA is flagging
this quarter.
这个季度
FDA 在重点关注什么。

All posts全部文章
Article cover FDA · MoCRAFDA · MoCRA

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Most non-US brands have completed facility registration but skipped product listing and Responsible Person designation. Here's how that ends.大多数非美品牌完成了工厂注册,却漏了产品列名和责任人指派。后果在这里展开讲。

2026-05-085 min read
Article cover Ocean · Strike risk海运 · 罢工风险

US East Coast contract negotiations: a contingency plan for Q3 shipments美东合同谈判:第三季度发货应急预案

If you're shipping to NY/NJ or Savannah in July–September, here's the rerouting playbook we're prepping for our customers.如果你 7–9 月有货发纽约 / 新泽西或萨凡纳,这是我们正在帮客户准备的改港预案。

2026-04-227 min read
Article cover Supplements膳食补充剂

Supplement labels: the seven phrases that get your shipment held膳食补充剂标签:七个会导致扣货的措辞

From "treats" to "cures" — the disease claim language the FDA scans for, and the rewrites we use to keep your goods moving.从 treats 到 cures —— FDA 扫描的疾病声明用词清单,以及我们用过的安全改写方式。

2026-04-106 min read
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